Cranbrook Veterinary Centre Exeter Reviews
I am afraid I am copying the review before me when I saw "Superb". As I think that puts it nicely.
I was on another site reviewing today and I think I have the hang of this now.
Cranbrook, well what can I say, they are a family to me. Always kind and sweet. Always a smile and a gentle stroke for my boys and girls. (my dogs) I always see Mr Vogt but the other Vets are lovely too and very friendly, but I just like to see the way Mr Vogt treats the animals, so good with them, they have a real chat. It's quite a site to see really. He has a Dr Doolittle quality about him. (I hope he doesn't mind me saying that, although I think he finds me rather amusing so I am sure he will like that.)Jolly good people and as I have said on more than one occasion, they have big hearts.
30-06-12
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SUPERB!
I moved down to Exeter about 7 months ago from Uxbridge in Middlesex where I have lived most of my life, I had a lovely trustworthy Vet there and it has caused me many sleepless nights thinking about where I was going to take my Pets in Devon. We looked at a number of practices in the area and even registered with one. There was nothing particularly wrong with them but I think I just have very high expectations and they never really had that special something I was looking for. Then a neighbour told me about her experience at Cranbrook and I went along with her when she had took her cat for its boosters. Well...I was blown away, the atomosphere is warm and welcoming as soon as you come through the door. Everyone knows the clients and makes you feel special. Not just a number or just another pet or client. The Nurses and receptionists were kind and well spoken and the Veterinary care was superb and the advice given was current. I registered my pets straight away and have never looked back. I would never go anywhere else and would recommend Cranbrook (and do!) to everyone I meet! Anyone who is looking for something special, a practice that makes you feel as though you belong, with current medical advice and a family feel then I say Cranbrook Veterinary Centre is your practice.
25-06-12
Tags:
Animals, Cats, Dogs, Friendly, Gold star, Pets, Quality
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Good goes to bad! We started to use this Vet Practice when we moved locally. We found them friendly and efficient to begin with. We visited a number of times with various pets of ours and started to feel they were attempting to charge excessively by suggesting unnecessary and expensive exploratory diagnosis on one of our cats. We ended up working out the problem that our cat had ourselves which reduced the amount of stress he would have been put through should we have allowed the vet to pursue their recommendations. We started to have reservations about continuing to use this practice. We had a few small problems and then the final straw was when we asked the practice for prescriptions to enable us to obtain flee treatments for our animals. We wanted the prescriptions because it is more economic to buy Advocate elsewhere and when my wife called in after chasing the practice a couple of times to get the prescriptions ready for collection she was then greeted at the reception with hostility being accused of not supporting the local vet, which reduced my wife to tears. This was done in front of other people waiting with their pets which made my wife feel extremely embarrassed and all she could do was turn and leave but did so without the prescriptions which we have now discovered that the cost of one covers all our pets with another vet where Cranbrook was going to charge for each pet. We have a number of different animals and have spent a lot of money with this practice and others in the past in other areas where we have lived and feel that when there is the opportunity of saving some money as I am sure most will agree then we should be allowed to do so. We are now using another Vet who we have found to be of a similar high standard and at a more reasonable cost as those we have previously experienced with the exception of this practice. We support all other local businesses but not this one now!
02-06-12
Tags:
Cranbrook, pets, practice, problems, treatments, vet
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