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Virgin Media Exeter
5
2
Reviews
Mobile Phone Shops in Exeter
- Exeter City Centre
239 High Street, Exeter, EX4 3NZ
+44 (0) 1392 431587
https://www.virginmedia.com
Virgin Media provide services for mobile, digital TV, broadband and telephone.
Tags:
Accessories, Digital TV, Gift Vouchers, Handhelds, Internet Service Provider, PDAs, Virgin Mobile Network
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Virgin Media Exeter Reviews
This team is T-H-E best...... always fabulous: helpful, friendly, KIND to little ole ladies, patient and fun (but professional . . they know LOTS).
I've been bothering them for months and nothing is too much trouble.. I never feel I'm asking silly questions (which I am!!)
and always come away feeling two hundred per cent helped.
so forever thanks to Lauren Chris Nathan Nick and all the good people there....you're an emergency service! xx
30-01-17
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Hello , i do not normally write reviews but the service i recieved on Monday 8th Dec. has made me feel the need.
I phoned up because my broadband hub had broken and i was finding it very hard to speak to the right person at the Virgin Media contact numbers.
So i tried my nearest store in Exeter, i wondered if i could just pick up a new hub from the shop. It turned out this was not possible but instead of dismissing me and telling me to phone customer services , the very friendly and helpful lady took some details from me and tried various options. She said it was probably not possible but took my phone number and said she would call me back.
Within ten minutes i got a call to say it had all been organised, free of charge and a new hub would be with me in 48 hours. The hub has arrived and all is well !
Please could you thank Lauren for me ( i think i have spelt her name right ) because it would be nice if she was personally acknowledged .
Thany you .
10-12-14
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