Very very disappointing customer service. My daughter & I visited the lingerie department as she was looking for a good foundation garment to wear underneath her simple wedding dress. No-one on the floor to ask for assistance. When she found something she thought might be suitable and took it to the changing rooms there were 3 bored looking assistants chatting to each other. They made no effort to assist or ask if she needed another size. We left. When I rang today to enquire if they had a qualified corsetiere available I was told that 'it's not part of our training'. What is the point of having a wide range of stock if you're not prepared to help the customer choose the right item for them?
15-10-15
