Shocking! Great quality shoes, but very bad customer service. You have to go in the shop to experience what I mean. Like others have said, the staff are very rude. Buying a pair of shoes is very hard, and have to be comfortable. Not in the eyes of this shop.... they will sell you a pair of shoes, even if they don't fit properly.
If you were looking for a specific colour and you asked if they had it if it was not on the shop floor, they would say, "why would I have that colour, when this colour is fine". Other words would be they go with anything, they suit you etc etc. They make you feel very small and in the wrong if you challenge them or ask a simple question.
A friend of mine who was overweight, needed wide fitting and a larger size. She was horrified with the way she was treated. Another was pressurised to buy three pairs of shoes, which she has not worn. The return policy is totally made up with how she feels. No-one should not be treated in this way!
29-09-18
