|
The Carphone Warehouse Exeter
1
2
Reviews
Mobile Phone Shops in Exeter
- Exeter City Centre
244 High Street, Exeter, EX4 3NZ
+44 (0) 870 087 0168
https://www.carphonewarehouse.com
The Carphone Warehouse offers a wide selection of mobile phones and related accessories. They also offer impartial advice on suitable phones and available mobile networks.
Tags:
3 Network, 3G Broadband Service, Delivery Service, Gaming Handsets, Handhelds, MP3 Players, O2 Network, Orange Network, PDAs, T Mobile Network, Virgin Mobile Network, Vodafone Network
|
|
The Carphone Warehouse Exeter Reviews
2 different experiences at your shop today when I went in to get help with new phone...Details and consequences too boring and longwinded to recount..this is about the psychology of customer service. The young man who assisted me got it about right. He was patient, calm and courteous and I felt he was doing the best in his power to solve my problem.
The intervention of, I suspect, a senior colleague who could learn something from the latter. ..not listening, intent on repeating contract details when I was clearly becoming ruffled and frustrated...he seemed totally unaware and continued to show little understanding . I'm afraid I felt I just needed to walk out of the shop as I was feeling quite upset at this stage following the interaction with this person whereas prior to this I had felt quite calm and satisfied with the service I had recieved.
I hope not to return.
28-01-17
Report this review
I went into this store a week ago, the customer service from all the staff including the manager was terrible! They were very rude and unhelpful. I've complained to head office and still haven't had a response! I'm starting to believe the whole company is appalling at customer services. I wouldn't recommend any customer to enter this branch.
25-11-13
Report this review
Feel strongly about this business? Want to add a review of The Carphone Warehouse Exeter? Tell us about your experiences by writing a The Carphone Warehouse Exeter review and help build a list of the best mobile phone shops in Exeter. Are you the owner of The Carphone Warehouse Exeter, then claim it today. This will enable you to update your business details and add search tags.