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DAW Bathrooms and Kitchens  Exeter

DAW Bathrooms and Kitchens Exeter

3 2  Reviews


Bathroom Fitters in Exeter - Whipton
211 Pinhoe Road, Whipton, Exeter, EX4 8AB
+44 (0)1392 681507

DAW Bathrooms and Kitchens is a family run business that has over 23 years experience in the trade. They can design, supply and install bathrooms and kitchens. They will project manage the complete job from start to finish (to your satisfaction).
Tags: bathroom installation, kitchen installation




DAW Bathrooms and Kitchens Exeter Reviews


I have to say the review by GRAEMPEARCE in my view is totally unfounded.
I personally was very lucky to come across Duncan White in around 2002 and being a fussy person everything has to be exactly perfect.
Duncan would alway tell me if there was something I did not like that I was to tell him, sure enough he would rectify the problem.

I have used Duncan for three major revamps so far and can not find fault with his work and I have recommended him highly to almost total strangers
I only recommend Duncan to people and there is no one else I would ever use.
My recommendations (these being quite a few and there has never been any disgruntled customers.

Giving a bad review is unfounded and if this person is so unhappy they should contact Duncan because he will go out of his way to put thing right no matter the cost to himself.
Duncan is not like some tradesmen 'that take your money and run'

Other good point with Duncan is he will have lots of ideas for a customer, will do all the carpentry,tiling plumbing and have all elcetrics legally connected. The advantage being you have one excellent tradsman doing high stand work.

Summary.
With all due respects I think the review from GRAEMPEARCE is blown out of perportion.


  

Rating  5

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Summary: OK but not great

We recently got Duncan to come and refit our small bathroom. The initial meeting was great, and Duncan gave us a clear design of how the bathroom would be fitted. He arranged an electrician and for all waste to be removed. He was a little more expensive than the others, but we went with him because we thought this meant he would pay attention to the details that really set off a room, and we thought this meant he would do a great job.

Unfortunately, this isn’t the case.

The bathroom does look good, and when you first walk in there is a definite wow factor. However, this is due to our choice of natural stone tiles, and if you look closely at some of the details the finish is definitely lacking. The sealant used around the edges isn’t smooth in places and areas look rushed; the tiling and sealant around the door has a lot to be desired; the underfloor heating switch is in the wrong place because ‘the wire had been cut too short’; tiles have grout on them still; pencil marks are clearly visible in one area (and now sealed onto) the natural stone tiles. There is a hole in the wall in the airing cupboard that has not been filled.

We thought the higher price we paid meant these types of mistakes would be avoided. We've contacted Duncan three times to come back and resolve issues, some of which arose because the job was rushed. I spoke to Duncan about the issues, and he said someone would be back to sort them whilst we were away. Although someone has been, some are still not sorted.

To summarise, the job is OK, but we cannot recommend him. We have a kitchen and bathroom still to have renovated, and we will not use him again.  

Rating  2

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