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Spec Tech Exeter

Spec Tech Exeter

3 16 Reviews


Opticians in Exeter - Exeter City Centre
35 South Street, Exeter City Centre, Exeter, Devon, EX1 1ED
+44 (0) 1392 422644
http://www.spec-tech.co.uk

Tags: Highly recommended, Worried




Spec Tech Exeter Reviews


Excellent service friendly and efficient. I was told I nothing could be done to my glasses by the original supplier-nose pads very hard and painful. Spec-tech Saved The Day can now wear them all day in complete comfort. Would recommend them without doubt. Thank you Martin.  

Rating  5

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amazing service from start to finish , I was told by several local opticians my glasses could not be mended as I had snapped them in half ,so I was amazed that spec tech said he could ,not only did he mend them you can not even tell from the front they have ever been broken ,in all took a week and a very reasonable charge so I would highly recommend to anyone to give them a go.  

Rating  3

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This is really an excellent service! My wife broke her specs - the bridge had snapped off on one side and the specs themselves were bent out of shape -and was totally lost without them as she doesn't have a spare pair. She was unable to drive - and - horror of horrors - she couldn't go shopping! We sent the specs to Martin on the Thursday afternoon and had them back on Saturday morning. The specs are as good as new - and what a fantastic turn-around. Thank you Spec-Tech!  
Tags: Highly recommended

Rating  5

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I. Can't give a rating,but 3 stars keep showing!!!
Sent my glasses off over a week ago.No quote,no phone being answered.Wish I had some feedback.  

Rating  3

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Most Comments Seem about right , Bad Communication , Slow at answering The Phone & Doing The Repairs . (Also More Expensive Than I Expected)  

Rating  3

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Used this company due to the claims on website of a quick turnaround and the most reasonable price for repair. However, posted my glasses to them via special post and didn't hear anything after a few days. Called them up and was told they will check and call me back, no call back received. I chased them again a few days later and they finally confirmed they received my glasses, and charged £25. They called to say my sunglasses were fixed and will be posted the same day. Had to chase after 1 week and was told they hadn't been posted yet. They did end up sending them back by special post but would not use again as they are not as cheap as they advertise and took over two weeks to get my sunglasses back despit their claims of a quick turnaround.  

Rating  2

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Amazing work a bit slow but I was not in a hurry. Strikes me it's a one man show -- when I phoned it was always Martin,who answered ; nice chap and am delighted with work he did for me, broken at arm hinge, I cannot now remember which arm and work so good can't detect repair at all.
Thank you very much Martin -- Colin   

Rating  4

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Spec Tech fulfilled completely their promise to repair and return a damaged spectacle frame by return. I have nothing but praise for their excellent service and on the basis of my experience would whole heartedly recommend them.  

Rating  4

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I sent off two weeks ago for small repair ,I had to contact the company for quotation I was phoned back I gave over my payment details ,I tried to contact the company since, still no glasses , Do yourself a favour take your glasses to your local shop.   

Rating  3

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Well, I wish I had looked for reviews before sending my Ray Ban sunglasses off for repair of a broken bridge. I've had them for over 30 years and really like them.
I sent them off on 4th July and called a few days later to make sure they'd arrived. I was told that there were so many repairs to look through that he would call back. He did call back and told me that they hadn't arrived. So I thought 'Well that's that - I'll have to get another pair'
A couple of weeks later I got a phone call and (you guessed it) the sunglasses were being repaired and I would have them back by the end of the week.
It's now 4th August and I have just called again to see where my sunglasses are. Was told that they have been repaired but he was waiting for the glue to dry (!!) to which I replied that I thought 2 weeks was long enough. His reply was that he didn't realise I was in a hurry!
Apparently I'm going to receive my repaired sunglasses back by the end of this week. We shall see!  

Rating  1

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After reading the bad reviews I was convinced I wasn't going to get my glasses back although I had paid £25. The man was easy to contact but he seems quite disorganised although pleasant every time I spoke to him.

He told me he had sent them off recorded delivery and I have received them just a week later. The repair looks very good and I am so glad to have them back after wearing some 99p ones.

He does need to look at his reviews and get better organised though.   

Rating  3

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I wish I had read the reviews before I sent my glasses off. I sent off a pair of glasses ( high level prescription) for repair of a broken arm.... You guessed it! They have not come back. I have not heard from the company. No phone call, nothing. I have e mailed them and still nothing. Even if they would justcall or send them back still broken, I wouldfeel better.

Reading the reviews I am very worried now.

  
Tags: Worried

Rating  1

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Sent two pairs of very broken reading glass to Spec Teck.
Miracle, got back two great pairs, friendly service and very reasonable price.

Carole Szerman
  

Rating  5

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I previously used this service in 2013 and received good quick repair.
(Oh yes here it comes) I dispatched a pair to them early November 2014 and spoke to some person within a couple of days; since then nothing nada zero. Any contact I have tried ie phone or E mail ....No answer. All I know is that the monies have been removed from my credit card.
I suppose a trip to Exeter is called for; if not the might of the credit card company cash back scheme is to be evoked.  

Rating  1

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Excellent, took a chance fantastic quality of lenses great price. This is a small company so be patient. I am really pleased, will without a doubt use them again. A big thanks for a great job. Dawn Kobler  

Rating  5

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I posted 2 pairs of glasses for new lenses with my perscription.on the 21st of January.2014, price excellent ,no complaints, however i did not recive them completed back untill February 7th.reasonable time to wait ?i do not know, iwill use the service again.  

Rating  5

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