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Panasonic Store Exeter
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Reviews
TV and Hi-Fi Shops in Exeter
- Exeter City Centre
21 Harlequins Shopping Centre, Paul Street, Exeter, EX4 3TT
+44 (0) 1392 411164
https://www.panasonic.co.uk
Panasonic Store sell an array of audio visual equipment from Panasonic including widescreen TVs and hi-fi systems.
Tags:
Plasma Screens
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Panasonic Store Exeter Reviews
I have dealt with this store for many years and spent small amounts of money and large amounts of money, and from the first purchase to my last have always been treated as a valued customer, and all staff I have dealt with have been polite and helpful, I have recommended this store to my friends and they have also appreciated this. So anyone reading this can also have my recommendation.
29-10-14
Tags:
Great store great staff
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I purchased a £10 Lens Bag through the store and was told it could take up to 6 weeks to come into stock at the store. On passing one day I popped in with receipt and said I no longer required it and could I get a refund. I was told it had now arrived and that I wasn't able to receive a refund. The reason for this being this was a special order. I was not informed of this on purchasing nor that I wouldn't be able to receive a refund on the item if I didn't require it after purchasing.
What didn't help matters was that both of the store staff were unpleasant and extremely rude. The lens bag was pushed at me across the counter by one member and then a gentleman in a suit said you can either take it or leave it here but you’re not getting a refund. On saying I'll be never returning to store to purchase further products from this store the man said "that's probably for the best". Is this really how they should be treating customers?
Over 20 years I've been buying TV's, DVD/Blu Ray Players, Speaker systems and cameras from Panasonic, probably well over £10,000 spent, but that will now cease and for what? A £10 refund on a camera Lens Bag. I even said I was happy to have store credit.
I've never received such disgusting service in my entire life or been spoken to by someone with such vulgarity. Obviously the store staff, including managers, have no people skills or customer service skills.
28-09-14
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I have dealt with panasonic shop & the manager many times and always had good products & first class service
22-05-13
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BRILLIANT SHOP! , fantastic service and wonderful products.Friendly clued up staff who couldnt be more helpful.
12-04-13
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